About the role:

• Develop, maintain, and execute manual test plans and test cases for web applications, including functional, regression, integration, and exploratory testing.

• Validate acceptance criteria, reproduce and triage defects, and log clear, actionable bug reports with steps to reproduce, screenshots/logs, and severity/impact assessment.

• Perform cross-browser and cross-device testing across supported browsers and platforms; verify responsive behavior and mobile flows.

• Verify backend behavior and data correctness using basic SQL queries and API checks (Postman or similar) when applicable.

• Run and verify release/regression test cycles; coordinate test execution with product and release schedules.

• Work with developers and product owners to define testable acceptance criteria and to clarify requirements early in the development cycle.

• Execute basic debugging and log analysis to help diagnose failures and reduce mean-time-to-resolution.

• Track defects and testing progress in Jira (or equivalent); update test documentation and checklists to keep knowledge current.

• Participate in root-cause analysis for production issues and recommend mitigations to prevent recurrence.

• Provide regular, clear status updates on quality risks and test coverage; propose practical mitigation plans where needed.

• Collaborate across teams (engineering, design, PMs, support) to improve release quality and testing efficiency.

• Contribute to the continuous improvement of QA practices; mentor junior testers as needed.

• Support production troubleshooting on an as-needed basis (may include being on a lightweight rotation).

Must have

• 4-year degree or certificate in a related field preferred - or equivalent hands-on experience.

• Prior experience working in agile teams and partnering directly with cross-functional stakeholders.

• 3+ years of professional QA/manual testing experience on web applications (or equivalent demonstrable experience).

• Strong experience designing and executing manual test cases, exploratory testing, and regression testing.

• Clear, concise bug reporting with an emphasis on reproducible steps, impact, and diagnostics.

• Solid understanding of SDLC and STLC and how QA integrates into agile delivery.

• Practical familiarity with web technologies (HTML/CSS/JS) and how to validate UI and functional behavior.

• Experience with issue-tracking and test management tools (Jira, TestRail, Zephyr, or similar).

• Basic ability to query data (SQL) and validate backend state when testing flows.

• Comfortable reading logs and performing basic debugging to help isolate issues.

• Strong communication skills and a collaborative mindset.

• Attention to detail, good prioritization, and the ability to manage multiple testing activities in a fast-paced environment.
  
  

• Experience with Selenium WebDriver (or similar) and familiarity with test automation concepts - scripting experience (Java, Python, or JS) is a plus.

• Experience with API testing tools (Postman, SoapUI) and validating API contracts.

• Familiarity with performance smoke testing and Core Web Vitals basics.

• Experience testing for accessibility (a11y) and SEO implications of UI changes.

• Exposure to CI/CD tooling (GitHub Actions, Jenkins, etc.) and how automated tests integrate into pipelines.

• Prior experience in legal tech, marketing platforms, or large-scale content sites.

• Experience mentoring others or leading QA efforts on a project.