Working Hours: Full overlap with CST working hours


Expectations:
• Ability to navigate and negotiate through complex/difficult-to-deal-with requirements and manage scope.
• Architect, design, and implement advanced Salesforce CPQ functionalities, including product configuration, pricing, renewals, and quoting processes.
• Expert at advising and implementing performance and security guidelines/improvements.
• Influence technology and design decisions at the org level and with customers.
• Architect Solution performance considering scale, security, high availability, and flexibility.
• Ability to document Software Requirements to map to requirements that are easy to understand by the client and are of high quality.
• Provide thought leadership in chosen areas of technology expertise - write blogs and articles that promote the company’s expertise.
• Exposure to end-to-end integrations – authorizations, SSO, MFA, and authentications.
• Good Knowledge of developing and publishing app exchange apps.
• Excellent Knowledge of tools used for code review, security scans, deployment tools, and their limitations.
• Possess advanced-level certifications.

Delivery Expectations:
• Understand the complete business of the customer and ensure a great customer experience.
• Constantly look out for opportunities to add value to the business.
• Be proactive in highlighting risks and escalation management.
• Ensure work/projects are delivered on time and within planned costs.
• Consistently foresee technical needs and stack changes and ensure proper upskilling or cross-skilling within the teams.
• Mentor people to ensure successful delivery and career growth.
• Manage expectations from the client as well as team members.
• Ensure smooth onboarding of new team members, and maintain good documentation.
• Diligently monitor and track team utilization and productivity

Primary Skills Required:
• 7+ years of hands-on Salesforce experience, designing solutions, configuring, and developing custom Apex/Visualforce/Lightning code in the areas of Service Cloud, Sales Cloud, Workflows, Mobile, Single Sign On, APIs, and integration to enterprise systems.
• Active Salesforce Advanced Developer OR Platform Developer (II) Certification
• Understands web services (SOAP, REST, JSON, XML), Microservices architecture, and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com
• Demonstrates successful implementation of Batch Apex and/or Schedule Apex development
• Demonstrates analytical and quantitative skills, ability to use hard data and metrics to back up assumptions, and develop a business case
• Knowledge of lean/agile practices - good knowledge of techniques for planning, monitoring, and controlling programs
• Effective leadership, interpersonal, and communication skills
• Experience practicing Agile development methodologies.
• Experience utilizing source control on a Salesforce project.
• Experience with Salesforce administration and development; security, standard objects, reports/dashboards, Chatter, Knowledge, Communities, Chat, data management, and sandbox environments
• Experience with advanced Salesforce.com development tools and techniques, e.g,. Apex language, Force.com custom development, triggers, controllers, JavaScript, Force.com SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, Chatter API, UI API, outbound messaging, Lightning Components, and Visualforce pages
• Experience using Salesforce’s standard development tooling, including the Salesforce CLI, Data Loader, VS Code + Salesforce Extension Pack
• Experience with newer Salesforce features.
Good to have:
• Experience implementing or supporting Conga CPQ solutions.
• Knowledge of Revenue Cloud.
• Salesforce certifications such as CPQ Specialist
• Familiarity with DevOps process streamlining, CI/CD tools (e.g., Copado, Gearset, Jenkins, Git).